HostMyCalls includes support for HD Voice

What is HD Voice?

HD Voice is short for high-definition voice and is also called wideband audio. No matter which term you use, it means you are using wideband technology to provide a richer clarity and improved audio experience in your VoIP communications. The technology relies on a wideband codec that doubles the sampling rate and more than doubles the width of the sound spectrum being reproduced. The difference is stunning. HD Voice is now a part of the HostMyCalls Hosted PBX Service.

Narrowband audio is the standard audio for telephone calls in the United States and most of the world. It is used by all calls over business phone lines, home phone lines and mobile phones and is based on technology that is more than 100 years old. Narrowband transmits only one-fourth of the human speech audio spectrum putting our brains to work filling in the rest. That is why we can be tired after a long phone conversation, have some difficulty recognizing a caller’s voice, misinterpret letters and sounds and find it difficult to drive while using a mobile phone.

Remote radio broadcasts use the wideband codec that is the basis for the HD Voice. Have you heard the difference between a remote radio broadcast and a caller on a telephone? That is the distinct improvement of HD Voice!

The Importance of a High Fidelity Phone Call

VoIP communications is becoming the choice for the telephone technology we use. It is not only for our inter-office calls but network switched calls to other companies, remote personnel and customers. The added fidelity and range HD Voice gives, provides more clarity and less hearing fatigue. HD Voice Articles on this site as well as many on the Internet, often site some of these same benefits. Provided from Wikipedia we find, ‘some listener benefits cited of wideband audio compared to traditional (narrowband):

• Clearer overall sound quality
• Easier to recognize voices, distinguish confusing sounds and understand accented speakers
• Ease of deciphering words that have the close sounds of ‘s’ and ‘f’ and others, often indistinguishable over telephone lines.
• Ability to hear faint talkers and to understand double-talk (when more than one person is speaking at the same time)
• More attention can be given to the call content and less brain function to try hearing what people are saying; resulting in increased productivity and less fatigue on business calls
• Better understanding in the face of other impairments, such as when talkers are using a speakerphone or in the presence of background noise

How does HostMyCalls Featuring HD Voice help my business?

HostMyCalls is a premium business Hosted PBX or Hosted VoIP service which replaces a traditional telephone system with state-of-the-art VoIP technology with minimal capital investment. In addition to many other benefits, HostMyCalls is at its best when it combines remote workers and remote offices into one seamless telephone system. For the wideband codec to operate, all devices and transmission mediums must support it from end-to-end. Building on each strength, HD Voice and HostMyCalls will supply superior communication between offices and remote workers. The enhanced speaker and microphone on HD Voice enabled phones will provide better clarity and call quality on standard telephone calls, as well.

For more information, please fill out a HostMyCalls sales inquiry or call 866-242-6161.

What kind of phones does HostMyCalls offer that support HD Voice?

HostMyCalls offers several HD Voice capable phones. Today our selection includes models made by Polycom™ Technology and SIEMENS™ Gigaset.  Visit our Customer Support Page for more information.

Polycom® SoundPoint® IP 335	Polycom® SoundPoint® IP 450
Polycom® SoundPoint® IP 560	Polycom® SoundPoint® IP 650
Polycom® SoundPoint® IP 670	Siemens Gigaset A580IP